FAQ
What is Noir Avenue?
Noir Avenue is a streetwear fashion brand born in East Atlanta’s Zone 6. We blend raw street culture with sleek, elevated design to offer apparel that reflects resilience, ambition, and authenticity.
Where are you based?
We’re proudly based in Atlanta, Georgia — the heart of where street meets soul.
What sizes do you offer?
We offer sizes ranging from S to 3XL to make sure everyone walks the Avenue in comfort and confidence. Size charts are available on every product page for easy reference.
(more sizes will be available soon)
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can follow your package in real time from your email or the tracking page on our website.
What are the shipping options and rates?
Domestic (U.S.):
- USPS First Class (under 1lb): $4.95
- USPS Priority Mail (1–2 lbs): $7.95
- Free shipping on orders over $75
International:
- DHL Express: Flat rate $28
- USPS International: Flat rate $20
We currently ship to Canada, UK, and select countries.
Do you offer returns or exchanges?
Yes! We accept returns within 14 days of delivery for items in original condition. Exchanges are free within the U.S. Return shipping is the customer’s responsibility unless the item was damaged or incorrect.
What if I received the wrong item or size?
We’ve got you. Email us at streetsofnoiravenue@gmail.com with your order number and a photo of the issue, and we’ll make it right—fast.
Can I cancel or change my order?
Orders can be modified or canceled within 1 hour of purchase. After that, it's likely already in the works. Reach out to streetsofnoiravenue@gmail.com ASAP.
How do I care for my Noir Avenue gear?
To keep your items fresh:
- Wash cold, inside out
- Hang dry or tumble low
- Avoid ironing directly on graphics or logos
Are your products unisex?
Absolutely. Noir Avenue pieces are designed with a universal fit in mind. Each item includes fit suggestions in the description.
Do you restock limited drops?
Once a limited item sells out—it’s gone. We recommend joining our newsletter or following us on Instagram for early access to drops so you don’t miss out.
Do you offer gift cards?
Yes! Noir Avenue digital gift cards are available in multiple amounts and are delivered straight to your inbox.